Can I split a package into several shipments?
Yes. With the Split package request, the warehouse divides one package, including a consolidated one, into several new packages that you can ship separately. Fees, conditions, where the new packages can go and partial shipping.
Yes. Order the Split package special request, and the warehouse divides the contents of one package into several new packages, each with its own ID. You then ship each new package separately, whenever you want. This works for a consolidated package too.
What splitting does
- We open the package and divide its contents into new packages following your instructions, for example "2 packages: the shoes in one, everything else in the other".
- Each new package appears in your account with its own ID, and you usually get an arrival email for each one. The original package gets the status Split.
- Each new package gets its own 30 days of free storage, counted from the day it is added to your account. See Free storage and storage fees explained.
- The content declaration of the original package is not copied to the new packages. Declare the contents of each new package before you dispatch it. See How to declare package contents.
- Splitting doesn't ship anything. Request dispatch for each new package when you want to send it. See How to dispatch a package.
For the steps, see How to request package splitting. For how long it takes, see Processing times explained.
When splitting helps
- The package is too heavy or too large for the carrier you want, or a carrier accepts certain goods only up to a lower weight. Smaller packages can open up cheaper options. See Which carriers ship from each warehouse? and compare prices in the shipping cost calculator.
- You want to ship part of the goods now and keep the rest in storage. See below.
- A consolidation turned out too big, and you want it divided again.
Conditions
- Available on every plan.
- The package must be in the warehouse and not part of another open request, such as a dispatch request or a consolidation.
- Your balance must cover the fee when you order.
- A package can have only one open Split package request at a time.
- While the split is in progress, the package is locked. You can't change it or request dispatch.
Where the new packages can go
- You can ship the new packages separately and at different times.
- They go to your shipping address. To send one to a different address or recipient, you need Drop Shipping, which is available to Premium and Business Premium members. See Drop Shipping explained.
Shipping part now, the rest later
If you store a large quantity of goods with us, you don't have to ship everything at once. Split off the part you want to send now and keep the rest for later. The packages that stay in the warehouse still count toward your storage, and storage fees apply after their free period. See Free storage and storage fees explained and Storage space per plan: what if a package doesn't fit?.
What it costs
| Fee | Standard | Premium | Business Premium |
|---|---|---|---|
| Split package, per request | $5 | $3 | $0 |
| Repacking, only if we have to pack unpacked products | $5 + packing material | $3 + packing material | $1 + packing material |
| Dispatch, per shipped package | $5 | $0 | $0 |
- The split fee is deducted from your balance when you order. If you cancel while the request is still Submitted by customer, it is refunded. See How to cancel or edit a special request.
- The repacking fee may be added when the new packages hold only products without their own packaging and we have to pack them. Usually this applies only when there are more than 5 such products.
- You don't pay the received-package fee again for the new packages.
- Each new package you ship is a separate shipment, with its own shipping price and, on the Standard plan, its own dispatch fee.
Current prices are on the price list. To combine packages instead of dividing them, see Consolidation explained.