Which carriers ship from each warehouse?
Each Tiptrans warehouse works with its own carriers, and which of them serve your package depends on the destination, weight and contents. See the carriers per warehouse, their limits, and what to do if you want another carrier.
Each Tiptrans warehouse has its own carriers. From China you ship with China Post or couriers such as DHL, FedEx and UPS; from Hong Kong with Hong Kong Post, SF Express or couriers such as UPS and FedEx; from the Czech and German warehouses with Czech Post, DHL Paket, DPD, UPS or FedEx; and from the UK with Royal Mail, Evri, DPD and other couriers. Which of them you can choose depends on the package's destination, weight, size and contents. The shipping cost calculator and the Shipping method tab of your package show the carriers available for your shipment today.
Carriers at each warehouse
| Warehouse | Postal services | Couriers |
|---|---|---|
| China (Shenzhen) | China Post, EMS China, Netherlands Post (rarely used) | DHL, FedEx and UPS (their Hong Kong services), SF Express, Aramex |
| Hong Kong | Hong Kong Post (air and surface), EMS Hong Kong (Speedpost) | SF Express, UPS, FedEx, Aramex, DPEX, Quantium |
| Czech Republic and Germany | Czech Post, DHL Paket, EMS Czech | UPS, FedEx, DPD, PPL, DHL Freight |
| United Kingdom | Royal Mail, Parcelforce | Evri, DPD, DHL, UPS, FedEx, Landmark, Collect+ |
- Live prices: at the Hong Kong and UK warehouses, many courier prices come live from the carriers. A courier appears only when it returns a price for your package.
- China warehouse with Hong Kong couriers: from Shenzhen you can also choose DHL, FedEx and UPS services from Hong Kong. The price shown is final and already includes moving the package to Hong Kong.
- Germany with Czech Post: Czech Post from the German warehouse works the same way. The price already includes moving the package to the Czech Republic.
- No DHL from Hong Kong: the Hong Kong warehouse doesn't currently offer DHL.
Carriers and services change over time. If a carrier listed here doesn't appear for your package, it doesn't serve that route, weight or content at the moment.
Carriers with limited coverage
| Carrier | Warehouse | Limit |
|---|---|---|
| China Post registered airmail | China | Packages under 2 kg |
| SF Express | China | Mainland China and Hong Kong only |
| Aramex | China | Middle East and South Asia line only |
| DPD Classic | Czech Republic, Germany | Europe only. DPD Express goes further. |
| PPL, DHL Freight | Czech Republic, Germany | Addresses in the Czech Republic only. DHL Freight is for pallets and shipments of several boxes. |
| UPS | Hong Kong | Delivery address in English only |
The contents also limit your choice. The calculator shows for each carrier whether it accepts stand-alone batteries, built-in batteries and liquids. See Can I ship batteries or devices with batteries? and Prohibited and restricted items.
Postal services don't ship to the USA from any warehouse, and some other routes are suspended or limited. See Suspended and limited shipping routes.
Using a carrier we don't offer
We book shipments only with the carriers offered at the warehouse that holds your package. If you want a different carrier, or your own carrier account, book the shipment yourself and order a Third-party pick-up. When we confirm the package is Ready to collect, your carrier collects it from the warehouse. See Can I collect my package in person or with my own carrier?
Delivery to an Evri ParcelShop (UK)
We deliver to the address in your account, not to pickup points. See Where does Tiptrans ship?
UK warehouse: you can have a parcel delivered to an Evri ParcelShop by booking the Evri shipment yourself and sending us the label through a Third-party pick-up. Contact support before you book to confirm that the warehouse can hand the parcel over to Evri.
Collection and final delivery
- A carrier stops collecting: a carrier can stop collecting from a warehouse for a while. If that affects your shipment, we ask you to choose another carrier or to send a new label.
- Hand-over to a local courier: some carriers pass the shipment to a local courier in the destination country for the final delivery, for example Evri for international parcels from the UK and DPEX from Hong Kong.
To compare the carriers for your package, see How to choose a carrier. For transit times, see How long does delivery take?