Storage space per plan: what if a package doesn't fit?
Your plan gives you a storage box of a set volume in each Tiptrans warehouse. See the box size per plan, the storage fee when a new package doesn't fit, when a package counts as oversize, and how upgrading gives you more space.
Your plan gives you a storage box of a set volume in each warehouse: 0.06 CBM on Standard and up to 1 CBM on Business Premium. A package that doesn't fit is still accepted, but we charge a one-time storage fee for its volume when it arrives.
Box size per plan
| Warehouse | Standard | Premium | Business Premium |
|---|---|---|---|
| China | 0.06 CBM (40 × 40 × 40 cm) | 0.6 CBM (100 × 100 × 60 cm) | 1 CBM (100 × 100 × 100 cm) |
| Hong Kong | 0.06 CBM (40 × 40 × 40 cm) | 0.2 CBM (100 × 50 × 40 cm) | 0.2 CBM (100 × 50 × 40 cm) |
| Czech Republic | 0.06 CBM (40 × 40 × 40 cm) | 0.6 CBM (100 × 100 × 60 cm) | 1 CBM (100 × 100 × 100 cm) |
| Germany | 0.06 CBM (40 × 40 × 40 cm) | 0.6 CBM (100 × 100 × 60 cm) | 1 CBM (100 × 100 × 100 cm) |
| UK | 0.06 CBM (40 × 40 × 40 cm) | 0.2 CBM (100 × 50 × 40 cm) | 0.4 CBM (100 × 100 × 40 cm) |
- Volume counts, not shape. A package of 40 × 40 × 40 cm takes the same space as one of 80 × 40 × 20 cm. 1 CBM is 100 × 100 × 100 cm.
- One box per warehouse. Packages in one warehouse don't use space in another.
- Only packages still in the warehouse count. A package stops using space when it leaves the warehouse.
- Check how full your boxes are in the Info box of your account, for example "Your Czech Republic storage is 45% full". A box over 100% is shown in red.
When a new package doesn't fit
We never refuse a delivery because your box is full. The package is added to your account as usual, and if it takes your box over its size, we charge a storage fee for it straight away:
- The fee covers the whole volume of the new package, not just the part that doesn't fit.
- It is your plan's storage rate times the package volume, with a minimum fee per package. At the Hong Kong warehouse the fee is doubled.
- It is deducted from your balance when the package is added, and the arrival email tells you that your box is full.
- After this fee, the package can stay 30 days without further charges. Then the normal storage fee applies. See Free storage and storage fees explained.
- Packages created by a consolidation or a split are not charged this fee.
| Plan | Storage rate | Minimum per package |
|---|---|---|
| Standard | $50 per CBM | $2 |
| Premium | $40 per CBM | $1 |
| Business Premium | $20 per CBM | none |
Examples
Standard plan, Czech warehouse, box size 0.06 CBM:
| Situation | Storage fee on arrival |
|---|---|
| Box empty, new package 30 × 30 × 30 cm (0.027 CBM) | None. The package fits. |
| 0.05 CBM already used, new package 40 × 30 × 20 cm (0.024 CBM) | $2. 0.024 × $50 = $1.20, raised to the $2 minimum. |
| Box already full, new package 50 × 50 × 20 cm (0.05 CBM) | $2.50 (0.05 × $50) |
| Box empty, new package 207 × 45 × 15 cm (0.14 CBM) | $6.99 (0.1397 × $50). The package alone is bigger than the box. |
More space
Premium gives you a box up to 10 times bigger than Standard and lower storage rates; Business Premium gives you the most space and the lowest rates. See Standard, Premium or Business Premium: which plan is right for me?