Suspended and limited shipping routes
Every route where Tiptrans shipping is suspended or limited right now: countries we don't ship to, postal services and Hong Kong shipments to the USA, other limited destinations, and discontinued postal services.
Right now we don't ship to countries under sanctions, such as Russia and Belarus, and shipping to the USA is limited: no postal service goes there from any of our warehouses, and from Hong Kong every USA shipment must ship with duties paid (DDP). This page lists every suspended or limited route in one place. A carrier that doesn't serve a route doesn't appear in the shipping cost calculator or on the Shipping method tab of your package.
Countries we don't ship to
We don't provide services to these countries, and they don't appear in the calculator. If the address in your account is in one of them, we can't send your package.
- Belarus
- Cuba
- Iran
- Libya
- Myanmar
- North Korea
- Russia
- Sudan
- Syria
- Venezuela
We also can't ship to people or companies on sanctions lists. Shipments to Indonesia and Kazakhstan are possible only for verified customers. See When does Tiptrans require identity verification?
Shipping to the USA
No postal service ships to the USA from any of our warehouses; only FedEx, UPS and DHL do, and from Hong Kong only with prepaid duties and taxes (DDP). See Shipping to the USA.
Other limited destinations
- Israel: fewer services than usual. Most couriers have suspended their economy (surface) services to Israel; UPS still accepts them. Check the calculator for what is available now.
- Hong Kong Post: from time to time it suspends service to individual countries. Then only couriers appear for that route, usually at a higher price.
Discontinued postal services
- Hong Kong Post Air Mail and registered surface mail ended on 1 January 2026. For small items up to 2 kg, Hong Kong Post e-Express replaces them. Air Parcel and Surface Parcel are still available.
- Czech Post letters (Czech and German warehouses): since 1 January 2026, the international registered letter service carries only documents and written messages. Anything else ships as a parcel. See Why is my envelope priced as a parcel?
When a route is suspended
Carriers can suspend a route at short notice, for example when customs in the destination country has long backlogs. The carrier then disappears from the calculator and from the Shipping method tab until the route reopens.
If no carrier is shown for your package, the route is suspended or no carrier serves it from that warehouse. You can:
- book your own carrier and order a Third-party pick-up. See Can I collect my package in person or with my own carrier?
- ask support about other options, such as sea freight. See Oversize packages, pallets and freight
- wait until the route reopens.
If a route is suspended after you have requested dispatch, see Why was my shipment request canceled? To ask about a route, contact us and include the warehouse, the destination country and your package number.