How to buy on Kleinanzeigen from abroad
Send us the Kleinanzeigen listing as an Assisted Purchase, and we pay through the platform's secure payment (never PayPal Friends and Family) and have the item sent to our German warehouse. Full refund if the purchase can't be completed.
If you can't buy an item on Kleinanzeigen yourself, we can buy it for you with an Assisted Purchase. Send us the link to the listing, and we pay through Kleinanzeigen's secure payment and have the item sent to our German warehouse. From there we ship it on to you.
Order the item
Order an Online store order on the Assisted Purchase page of your account. Paste the link to the listing as the Product URL, enter the price in EUR, and write in the specification that the item should go to the German warehouse. For the steps, see How to order an Assisted Purchase. For the fees and refunds, see Assisted Purchase explained.
How we pay the seller
On Kleinanzeigen, we buy only if you agree that we pay through the platform's secure payment. We never pay by PayPal "Friends and Family", which is often used for scams.
If the purchase can't be completed
It can happen that we can't complete a purchase, for example because the item has already been sold or the seller stops replying. If that happens, you get the full amount back. Order soon after you find the item.
If the seller ships to you directly
If you can buy and pay yourself, give the seller your Tiptrans Germany address. See Shopping from German stores: your German address.
When the package arrives
We add it to your account and email you. Ship it on its own or combine it with your other packages at the German warehouse. See Package has arrived: what to do next.