Standard, Premium or Business Premium: which plan is right for me?
Standard is free with a $5 dispatch fee per package. Premium ($49 for 5 months) has no dispatch fee, more storage and Drop Shipping. Business Premium ($249 for 5 months) has the most space, the lowest fees, priority processing and business options. How to upgrade.
Standard is free: you pay only for what you use, with a $5 dispatch fee per shipped package. Premium ($49 for 5 months) drops the dispatch fee and adds more storage space and Drop Shipping. Business Premium ($249 for 5 months) gives you the most space, the lowest fees, priority processing and options for businesses.
Plans compared
| Standard | Premium | Business Premium | |
|---|---|---|---|
| Price | Free | $49 for 5 months | $249 for 5 months |
| Dispatch fee, per shipped package | $5 | $0 | $0 |
| Consolidation fee, per order | $5 | $3 | $1 |
| Each package received in Hong Kong | $5 | $0 | $0 |
| Free storage | 30 days per package | 30 days per package | 30 days per package |
| Storage space per warehouse | 0.06 CBM | 0.2–0.6 CBM | 0.2–1 CBM |
| Drop Shipping to another address | Not available | $2 per package | Free |
| Priority processing | No | No | Yes |
Storage space depends on the warehouse. See Storage space per plan: what if a package doesn't fit?.
Only with Business Premium
- Shipping to an address in the warehouse's own country (same-country shipments). See Drop Shipping explained.
- Shipping to other transport companies, for example your own freight forwarder.
- Access to the Tiptrans Customer API, so your own system can work with your account. We set up the API key for you: contact us.
- A DDP deposit: we ship with duties and taxes paid and bill the actual amounts afterwards. See Prepaid duties and taxes (DDP).
- Sending your own boxes for a consolidation. See Consolidation explained.
Paying for a plan
- Paid plans are paid from your balance. Until you top up, your account works as Standard. They renew automatically; to stop that, click cancel automatic renewal on the Account page. Membership fees are non-refundable.
- On Standard, you need money in your account only when you order a service or a shipment. Two fees are charged when a package arrives: $5 for each package received in Hong Kong, and a storage fee if your storage space is already full.
All fees are on the price list. See also How to top up balance, Free storage and storage fees explained and Drop Shipping explained.
Upgrade
- Membership is paid from your balance for 5 months at a time: $49 for Premium and $249 for Business Premium. Current prices are on the price list.
- To upgrade, click Upgrade next to your plan on your account page, then click Select under the plan you want.
- If your balance is too low, you see the amount outstanding and a Top up your account now link. The new plan, and its bigger box, starts only when your balance covers the membership fee. Until then you stay on Standard. See How to top up balance.
- If your Premium membership ends and isn't renewed, your box goes back to the Standard size. Your stored packages may then fill more than the box, and every new package is charged on arrival until you make space.