How to get a shipping quote
Estimate what a package will cost to ship in the Tiptrans shipping cost calculator, or ask support for a manual quote when the calculator can't price it. The steps, and the details to send so support can answer quickly.
Use the shipping cost calculator to estimate what a package will cost to ship from a Tiptrans warehouse. You don't need an account for it. If the calculator can't price your shipment, ask support for a manual quote.
Estimate the cost in the calculator
- Open the shipping cost calculator.
- In the from list, select the warehouse the package will ship from: China, Hong Kong, Czech Republic, Germany or United Kingdom.
- In Estimated weight (kg), enter the weight of the packed box. This field is required.
- Enter the box's Length (cm), Width (cm) and Height (cm). They are optional, but without them the estimate leaves out volumetric weight and size limits and can be too low.
- In Select target country, choose the destination country.
- Click Calculate.
The results appear under Our shipping rates. For each carrier service you see:
- the carrier and the service name,
- the delivery time in days,
- the price in US dollars, and in the carrier's own currency,
- No and Yes: whether the service accepts a Stand-alone battery, a Built-in battery, a Liquid and Leading brands.
The prices are for shipping only. The dispatch fee ($5 on the Standard plan) and any services you order are added on top. The final price can also differ, because the calculator uses a default address in the destination country, not your zip code. See How are shipping costs and service fees calculated? To compare the carriers, see How to choose a carrier.
Before you buy, check that the item may be shipped: Prohibited and restricted items.
When to ask for a manual quote
Contact support for a quote when:
- The calculator shows "Sorry, no results available. Please contact us to get quote." A package that the calculator can't price counts as oversize, and you need our approval before you send it to the warehouse. See Storage space per plan: what if a package doesn't fit?.
- The item contains batteries or liquids, or you're not sure which services accept it.
- You ship from Hong Kong to the USA. This route works only with prepaid duties and taxes (DDP), and every package gets its own quote. First complete the customs declaration with a 10-digit US tariff code (HTS code) for each item, then contact support with the package number. See Shipping to the USA.
- You want duties and taxes prepaid (DDP) on another route. We can prepare a DDP quote from any warehouse. See Prepaid duties and taxes (DDP).
- You ship a large consignment. See Oversize packages, pallets and freight
What to send
Send everything in one message through Contact us:
| Detail | What to send |
|---|---|
| Warehouse | China, Hong Kong, Czech Republic, Germany or UK |
| Destination | The full delivery address with the zip code. A country alone isn't enough, because the price can depend on the exact address. |
| Size | Length, width and height of the packed box, in cm |
| Weight | Weight of the packed box, in kg |
| Contents | What the item is and what it is made of |
| Package ID | If the package is already in your account |
For some items, support also needs:
| Item | Also send |
|---|---|
| Electronics and devices with batteries | Battery rating and capacity, and photos of the items |
| Liquids such as cosmetics or drinks | Volume and alcohol percentage |
| Tablets, supplements and similar products | Product photos |
| Large or unusual items | Photos and the material they are made of |
Measure the box the item will travel in, not only the product. The packed size and weight affect the price as much as the item itself.
What happens next
Support replies by email with the services that can take your item and their prices. A quote is an estimate: carrier prices and exchange rates change, and the final price is calculated when the package is in your account.